If employee engagement is such an issue within American corporations, why are so few making any headway in correcting the problem? A number of years ago, the CEO of a very large company had heard that employees of his company were not happy, so he commissioned an employee survey which then confirmed those rumors. His reaction to the survey results? ‘Well, if they don’t like...
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Attracting top talent is difficult enough, but retaining them can be even more difficult. And given the high cost of hiring and training new employees, it seems to me you might want to consider all the ways you can retain high performers. In this article from strategy + business magazine, they confirm that, yes, it really IS all about them. Employees want to feel engaged...
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Here is a great article by my long-time friend, Mark Sheffert of Manchester Companies: “Disengaged Employees: The New Normal – Workers who don’t care will eat up your profits”. In it Mark discusses some of the findings of Gallup’s “State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders.” So why are employees so disengaged? Well, I have some thoughts around that: For too many years, they have...
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It is amazing to me that the average new hire turnover rate is 25%. Man, that’s a lot of money down the drain, not to mention all the effort that went into the process to hire who you thought was the right person. INC Magazine’s article “Help new employees succeed from day one” offers some great tips for onboarding. Finding the right talent is one thing,...
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I was talking to a neighbor recently who told me how much she hates her job. She said what she mainly hates about it is her co-workers; no one talks to each other. They either ignore her completely or they’re nasty or some of them are just plain mean. This is a retail environment. Do you suspect how the employees treat their customers is any different than how they...
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